Intake Staff for Heston Law Firm | Texas Debt Attorneys
Debt Settlement Assistance with Our Intake Staff
The intake staff at Heston Law Firm, a Texas-based firm specializing in bankruptcy law, debt resolution, and credit card debt, play a crucial role in assisting clients seeking financial relief. As the initial point of contact with clients, these staffers offer a compassionate ear to individuals struggling with overwhelming debt.
Upon reaching out to Heston Law Firm, potential clients are greeted by the intake staff who carefully listen to their financial hardships. They gather crucial information about debts, income, assets, and overall financial situations to determine if the firm’s services align with the client’s needs and desired outcomes. Whether dealing with credit card debt, medical bills, or personal loans, the staff ensures a comprehensive understanding of each client’s unique circumstances.
The intake staff guides potential clients through the firm’s intake process, explaining various debt relief options such as bankruptcy, debt consolidation, or negotiation with creditors. By providing a clear overview of these options, staffers empower individuals to make informed decisions about their financial futures based on their situation. Their expertise in bankruptcy law, debt resolution, and credit card debt management allows them to address client concerns in a quick and effective manner.
Throughout the intake process, the staff emphasizes Heston Law Firm’s commitment to providing personalized and confidential legal services. They assure potential clients that their financial information will be handled discreetly and that their privacy is of utmost importance. By fostering trust and understanding, intake staffers create a welcoming environment for those seeking debt relief solutions from our team.
The staff’s dedication extends beyond the intake process, maintaining open communication with clients and providing regular updates on case progress and information. Our teams commitment to client care ensures that individuals feel supported and informed throughout their debt resolution journey.
Meet our team and see how we can assits you today.
Jay Welch
Jay was born and raised in Kansas City, Missouri and has a degree in Communications from Central Missouri State University. He spent fifteen years in operations and management in the sports and entertainment industries before pivoting to the legal field. With almost twenty years of experience in tax debt and credit card debt, Jay brings a wealth of knowledge and strong client service to his role with Heston Law Firm. He provides daily oversight and management of the intake team and supports special projects for our principal attorney. Jay enjoys traveling, discovering new restaurants, and attending sporting events.
Stacey Belisle
Stacey grew up in Rhode Island and moved to Houston in 1991. She is highly detail-oriented and has seventeen years of experience in customer service and human resources; three years in and oil & gas; and seven years working in the legal field. Stacey provides administrative support for the intake team and assists our managers and attorneys with special projects. She enjoys crafting and spending time with her family and friends.
Roark Ashie
A Houston native, Roark holds a degree in Finance from Baylor University. He has worked extensively in banking and finance and has been in the finance debt field for 20 years. As a strong active listener, his specialty is analyzing each client’s individual needs and finding the solution they need. Roark enjoys spending free time with his wife, children, and grandchildren.
Charles (Chuk) Roberts
Chuk grew up in Austin and moved to Houston in 1992. Over the past 20 years, he has worked in management and sales, business development, and the legal field. During this time he managed several call centers and fulfillment companies, which helped him develop strong problem-solving skills. He uses these skills today to assess the optimal way to help each client and to take care of them as fully as possible. Chuk’s favorite hobbies are music, traveling, and spending time with his family.
Jessica Tienes
Jessica originates from St. Louis, Missouri and has been working in the legal field for almost a decade. She has strong attention to detail, which she uses in her role to process new client lawsuits, including completing all initial paperwork and filing their answer to the lawsuit. Jessica enjoys watching St. Louis Cardinals games and spending time with her son Maxwell.
